Are you not able to sign up or sign in to your NBCU profile? Did you check whether all the details entered by you are correct? Did you also check your internet connection if it is working properly? Well, if your answer is ‘yes’ to all those questions, then you should read this guide in which the problem of not being able to sign up or sign in has been discussed thoroughly. You will definitely be able to find the right solution to your problem, and if not, then you will be pointed to the people who will assist you regarding the right solution in the most suitable manner.
The points that you’re going to read in the following section apply for NBC app and all other apps that are developed by NBCUniversal, which include USA, Universo, Universal Kids, Telemundo, Syfy, Oxygen, MSNBC, E!, CNBC and Bravo.
So, if you are not able to sign up or sign in to any of the aforementioned apps, then you should try one of the following solutions.
- If you are seeing a message that your email has ‘already been registered’ when you try to sign up, then you need to understand that your NBCU profile makes use of email address, Google or Facebook account that you have entered at the time of signing up as its unique identifier. So whichever method you have used to sign up, you will have to use the same method to sign in. Don’t change it or you’ll mess everything up.
- If you get a message that the email address you have entered is unknown or the password is incorrect at the time of signing into your NBC app, then you need to confirm whether or not, you have signed up using your Facebook account because if you did, then you will have to sign in the same way. However, if you haven’t signed up via Facebook, then you will have to reset your password in order to login to your NBC account again.
- If you are looking to reset your password, then you can easily do so by going to nbc.com/request-password link. In case, you don’t receive an email from the company, then maybe it is in your spam folder. Make sure to take the email out of the spam folder and change the setting for future emails as well. You should also try to recall if your account is registered with another email.
In case, you are unable to receive an email after going to password reset link, then maybe you have used a different email or you may not have an account on NBCU. In order to create one, you will have to enter the details on the ‘sign up’ page. If you come across any issue and you have a lesser-known domain name in your email address, then you should try signing up with a popular email such as Gmail or Yahoo.