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How To Fix Issues With NBC News App When Accessed On Xbox 360?

Are you using NBC News app on Xbox 360? Well, you surely can use it on Xbox 360, but I want to know if it is working properly as of late? If not, then you are among the many Xbox 360 users who are trying to access NBC News app, but are not being able to do so.

The problem that most users are facing is that NBC News app doesn’t respond to input, so in order to fix these issues, you will have to delete the app and then, install it again. To do that, follow below-mentioned steps.

  1. You need to go to ‘Settings’ of your Xbox 360, which you can by selecting ‘Settings’ from ‘Xbox dashboard followed by selecting ‘System’.
  2. Now, select ‘Storage’ followed by selecting your primary storage device, which most probably would be Xbox 360 Hard Drive.
  3. Select the option named ‘Games and Apps’.
  4. Try to find ‘NBC News’ from the list of apps.
  5. Once you have found the app, select it and then, select ‘Delete’.
  6. Go back to Xbox dashboard.
  7. Now, you need to visit ‘Browse Apps’ option followed by browsing ‘NBC News’ and finally, select the app.
  8. Select the option named ‘Confirm Download’ to download and install the app.

Error Messages

In case you receive any error message at the time you’re trying to view content in NBC News app, then you will have to follow the steps corresponding to the error message below.

Error Message: ‘Sorry, the NBC News service is not available right now. Please try again later.’

  1. You will have to visit ‘Service Status’ page in order to check if the problem is related to the service provider.
  2. If the problem doesn’t concern service provider, but the error you are getting is at the time of starting NBC News app, then wait for a minute or so and then, try to start NBC News app again.
  3. If you continue to receive the error, then you will have remove the app and install it again.
  4. If the issue doesn’t fix after reinstalling the app, then you need to improve your internet connection speed.

Error Message: ‘Video not available’ or ‘page does not exist’

If this is the error message you’re getting, then you won’t be able to view the selected content at that time. You can watch some other content if you want.

Error Message: ‘NBC News can’t be run in your region’

If you live outside of the US, then you won’t be able to access NBC News app in Xbox 360.

Error Message: ‘The video isn’t loading properly. We are trying to reload the video now’.

  1. You need to go through the ‘Service Status’ page to identify any current problems with the service provider.
  2. If the service provider is working fine, yet you receive this error while trying to start NBC News app, then wait for a minute followed by trying to start the app again.
  3. If the error persists, then you will have to remove and reinstall the app.

Error Message: ‘Sorry, either NBC News service or the current video isn’t available right now. Please try again later’

  1. If you receive this error message, then check ‘Service Status’ page for any problems that you’re facing with the service provider.
  2. If there is no problem with the service provider, yet you get the error while trying to start NBC News app, then wait for a minute before trying to start the app again.
  3. If you’re still getting the error, then you will have to remove and reinstall the NBC News app.
  4. If you’ve reinstall the app, but the problem is not fixed, then you’ll have to improve your connection speed.

These were some of the common problems in NBC News app when accessed on Xbox 360. If you are dealing with any of the aforementioned errors, then you can go through the steps that are also mentioned in the post.

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