There is a good number of people who are getting a problem with their NBC app. They are running into audio and volume issues when watching favorite movies or episodes on their TV. Although the problems are quite common but they feel reluctant to get control over these issues. The common issues are:
- No audio.
- Audio and sound are distorted.
- Video not in sync with the audio or vice versa.
- Volume levels are too high or low.
If you are a victim of any of the above-mentioned problems, then nothing to worry. Just go through the steps and try on your own. We are sure that you will definitely get success after implementing the steps written below.
Steps to resolve audio issues while streaming live videos or episodes.
Test other videos
Try playing the videos or episodes different from the one which is already tried and failed to play on streaming player. If the same problem encounters multiple shows or movies, then go to the next step.
Check audio settings
After connecting the TV or smart devices to the app, you are required to go to the ‘Settings’ menu and check the audio level whether it is set to normal or not. If it is muted change it to normal volume mode. From your smartphone or computer, check the volume level from ‘Settings’. It should not be too low. Raising volume above a certain level may lead to harmful effects on your ear.
Adjust HDMI cable
Changing some settings or connections of your HDMI cable can resolve the audio-video issues of your NBC app. try the following adjustments on your HDMI cable:
- Change the HDMI port on your TV and connect the cable to that port.
- If another TV is available, connect the HDMI to that TV.
- Change the ends of the cable or reverse them simply.
- Use new cable if required.
If the audio quality enhances after performing the above-mentioned steps, then it means the issue was definitely within the HDMI port of the TV.
If an improvement is noticed after the steps, then the root cause of the problem was again an HDMI cable.
If the audio issues are still at large, try the steps to troubleshoot video. Fixing video problems can also remove audio problems underlying it.
After implementing all the above-mentioned steps, if the problem is still not solved or the exact cause of the problem is still not known, then nothing to worry, just send your query to the NBC experts. They are well-versed in their fields.
We can help you with NBC activate process, so if you are using this amazing entertainment app and want to know how to activate it, then all you need to do is, get in touch with our NBC activation and support facility. For further details, you can visit the NBC Support Website: https://www.nbcsports.com/gold/support